Microsoft has officially lifted the compatibility hold that hindered certain users of the Easy Anti-Cheat software from upgrading to the Windows 11 2024 Update. This issue was linked to a known problem that triggered unexpected restarts accompanied by blue screen of death (BSOD) errors, a common concern among users in the cybersecurity realm.
Following the acknowledgment of this bug in the previous month, Microsoft confirmed that the problem primarily affected systems utilizing Easy Anti-Cheat, a widely implemented anti-cheating tool integrated into numerous multiplayer games. Notable titles impacted include *Apex Legends*, *War Thunder*, *Dead by Daylight*, *ELDEN RING*, *Rust*, *Squad*, and *NBA 2K25*, among others.
In a proactive response, Microsoft deployed an emergency update (KB5063060) on June 11 for Windows 24H2 systems. This update targeted the incompatibility issues after an influx of reports highlighted unexpected reboots and BSOD occurrences related to the failures of files such as ntoskrnl.exe and EasyAntiCheat_EOS.exe on platforms running popular games like *Fortnite*.
On July 24, Microsoft announced the removal of the update block preventing Easy Anti-Cheat users from upgrading their systems to the latest Windows 11 version. The company stated, “The safeguard hold has been removed as of July 24, 2025. Eligible devices without additional safeguard holds can install Windows 11, version 24H2 via Windows Update.”
However, devices may still display warnings indicating that an incompatible version of Easy Anti-Cheat is installed, and users may need to frequently launch and update the games they play to rectify any issues. It is important to note that the known issue will not result in a BSOD unless older versions of Easy Anti-Cheat are activated during gameplay.
In a broader context, Microsoft has also implemented a safeguard hold in October to block upgrades to Windows 24H2 for Intel Alder Lake+ and vPro systems. This was due to known issues resulting in game crashes for *Asphalt 8* and blue screens associated with Easy Anti-Cheat. This block was lifted in March after Microsoft resolved the issues and advised gamers to restart their PCs to accelerate the Windows 24H2 update process.
Recently, Microsoft has worked to eliminate other compatibility holds, notably affecting users of AutoCAD and Safe Exam Browser, which were also suffering from launch and crash issues tied to the Windows 11 2024 Update.
In light of these updates, Chief Information Security Officers (CISOs) must recognize that effective communication with boards is essential. Presenting a clear, strategic overview of how cloud security initiatives directly contribute to business value will foster better alignment between security measures and organizational goals. This can be achieved using tailored reports that translate complex security updates into comprehensive insights, enabling more informed decision-making within executive discussions.
To facilitate this process, a free, editable board report template is available for security leaders. This resource allows for the presentation of risk assessments, impact analyses, and priority rankings in accessible business vernacular. Accessing this template can transform routine security updates into substantive dialogues that drive faster consensus in the boardroom.